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The Spider blog

News, practical guides and behind-the-scenes stories to run a calmer, safer Discord community.

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All posts41What’s new15Guides8Security5Community7Team and support4Behind the scenes2
Team and supportTicket support ready in one minuteThe setup wizard, multi-choice panels and the handling queue: everything to answer quickly without forgetting anything.10 October 2026·2 min
Team and supportRecruit your staff without spreadsheets or external formsReady-made positions, conditional questions, applications in a Discord Activity and team follow-up through to the decision.1 October 2026·2 min
Team and supportFollow your team and get a weekly reportAvailability, handovers, everyone’s activity and an automatic weekly report: the Team page helps share the load, not monitor people.21 September 2026·2 min
Team and supportGiving everyone the right access with groupsAdministration, Moderation, Support: how to split dashboard permissions so everyone sees what they need, and nothing more.14 September 2026·2 min
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