Support and team

Weekly staff report

An automatic weekly summary sent to a staff channel: sanctions, tickets handled and handling times per moderator.

On this page
Dashboard → Weekly staff report

In pictures

Weekly team report
Weekly team reportOriginal image

Step by step

  1. Open Support and team › Team, Weekly report tab.

  2. In “Automatic sending”, turn on the switch, choose the private staff channel, day, time and time zone.

  3. Save. The next sending date appears below the form.

  4. View the last complete period, export it as CSV or refresh it at any time.

What is measured

The report covers seven days ending at midnight on the sending day. Each manual sanction is counted once; automatic actions and sanctions withdrawn after appeal are shown separately. For tickets: claims and closures.

Times and reliability

Times are medians with the number of samples. Moderators are listed alphabetically, without ranking. The full report is attached as CSV.

Still stuck?

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